Lana Elsafadi
Digital Projects Consultant PMI-ACP | PMP®️ | MBA | ITIL
Resume
SUMMARY
Strategic project management professional with a track record of stakeholder management, project planning and KPI delivery. Strong understanding of business drivers and financial reporting standards. Applies in-depth knowledge and understanding of client contracts to oversee and manage projects.
EDUCATION
April 2021
PMI
PMI Agile Certified Practitioner (PMI-ACP)®
Jun 2020
PMI
Project Management Professional PMP
Jan 2012 - Oct 2015
University of Leicester
Master of Business Administration MBA
MBA, Graduated with Merit.
Accounting, Marketing, Finance, IT Strategies and Research Methods
Aug 2016
AXELOS
ITIL Foundation V3
Computer/Information Technology Administration and Management
Feb 2008 - May 2011
Arab Open University
Science of Information Technology and Computing
Bachelor with First Honor Degree
WORK EXPERIENCE
Jul 2011 - Present
Ramworld Tech SolutionsProject Manager
- Provide end-to-end project management
Scope project requirements and prepare budget. - Develop a detailed project plan and monitor progress.
- Collaborate with internal teams to design, develop and implement digital projects.
- Deliver projects on time ensuring quality standards are met.
- Develop support documentation, including risk logs and requirement specifications and technical proposals.
- Monitor and report on Google Analytics metrics.
- Communicate with the team and ensure all members are on board with delegated tasks.
- Highlight potential risks or malfunctions and act proactively to resolve issues.
- Seek opportunities for improvement and suggest new projects.
- Coordinate and manage the creation of all digital content such as website, blogs, infographics, videos, etc.
- Regularly track and get insights into competitors' strategies.
- Develop and monitor ROI and KPIs
Liaise with Marketing, Sales and Product development teams. - Suggest and implement direct marketing methods.
- Suggest strategies and methods for improvement.
- Stay up-to-date with digital media technologies and the latest trends.
Jul 2008 - Dec 2011
Ramworld Tech SolutionsDeveloper
CMS, eCommerce , and custom platforms
Domain and Web Hosting Technical Support
Jul 2008 - Dec 2011
Newhorizons Training CenterSenior Instructor
Computer automation and programming trainer
EDUCATION
Project Management Professional PMP
Jun 2020
Master of Business Administration MBA
University of Leicester
Jan 2012 - Oct 2015
ITIL Foundation V3
AXELOS
Aug 2016
Science of Information Technology and Computing
Arab Open University
Feb 2008 - May 2011
WORK EXPERIENCE
Project Manager
Jul 2008 - Present
Managing successful project life cycle; initiation, planning, design,
execution, monitoring, controlling and closure
Provide consultation and tech best practices Meetings, Proposals, RFP,
Analysis, Project plans, and Documentation
Planning E-Marketing Strategies
Developer
Jul 2008 - Dec 2011
CMS, eCommerce , and custom platforms
Domain and Web Hosting Technical Support
Senior Instructor
Jul 2008 - Dec 2011
Computer automation and programming trainer
COURSES
May 2020
Risk Management Professional PMI-RMP
Project Champions
Jul 2020
EdraakUI/UX Design
Analysis, Usability Test and Future Functions for User Experience
Aug 2019
Digital Marketing
AstroLabs
Aug 2009
MicrosoftMicrosoft SharePoint Server & Services, Conguration
Microsoft Certied
AREAS OF EXPERTISE
- eConsultant
- Projects Management
- Business Analysis
- UI / UX
- SEO
- Agile Practitioner
- Google Analytics
- Digital Marketing
- Web Development
- eCommerce
- Influencer
- Mentor
- Team Work
COURSES
UI/UX Design
Jul 2020
Analysis, Usability Test and Future Functions for User Experience
Risk Management Professional PMI-RMP
May 2020
Digital Marketing
Aug 2019
AstroLabs
Microsoft SharePoint Server & Services, Conguration
Aug 2019
Microsoft Certied
COURSES
Aug 2019
MicrosoftMicrosoft SharePoint Server & Services, Conguration
Microsoft Certied
Aug 2019
Digital Marketing
AstroLabs
May 2020
Risk Management Professional PMI-RMP
Project Champions
Jul 2020
EdraakUI/UX Design
Analysis, Usability Test and Future Functions for User Experience