ITIL® Service Management Foundation course Slides By Global Knowledge

ITIL Service Life Cycle Materna-ITIL roles

Download ITIL Service Life Cycle, Roles and Responsibility Poster from here

Source: http://documents.tips/documents/materna-itil-poster-v400.html

Free ITIL® and IT Framework Resources

ITIL InfoGraph
ITIL InfoGraph

ITIL- Process Maps
ITIL- Process Maps